Direkt
Subject to availability
Individual requests without a guaranteed response time.
Business hoursDiscuss this plan
Your business. Our responsibility.
Your IT.
In good
hands.
We support, protect and connect your entire IT. Personally available. Proactive by design.
01 — MANAGED IT SERVICESFrom the first question to day-to-day operations.
Proactively managed.Monitoring · Updates · Support
One partner. All your IT.Windows / Linux / macOSMicrosoft 365 / AzureNetwork / Security
IT should not be a question mark
You move your
business forward.
We handle your IT.
When everything is connected, someone should take care of the whole picture.
From individual workstations to business-critical infrastructure: DTNK brings together IT support, cloud, security and ongoing management, with clear responsibilities and a plan you understand.
Meet DTNKWhat we take care of
Everything connected.
Everything in view.
01 /
Servers & infrastructure
We manage Windows and Linux servers, Active Directory, virtualisation and storage, including maintenance windows, updates and documentation.
↗02 /Networks & Wi-Fi
A stable network connects people, locations and services. We plan LAN, Wi-Fi, VPN and segmented networks.
↗03 /Microsoft 365 & cloud
We connect Microsoft 365, Azure and on-premises systems, with transparent management of identities, email, data and licences.
↗04 /IT security
We reduce risk through controlled access, updated systems and practical protection. No one can guarantee absolute security.
↗05 /Backup & recovery
We plan local, external and cloud backups. Checks and recovery tests show whether your protection is effective.
↗06 /Personal IT support
Remotely, by phone or on site: we support your team and coordinate internet, telephony and software providers when needed.
↗Structure makes the difference
From accumulated.
To considered.
Organised cabling is only the beginning. Behind it are documented systems, controlled access and reliable operations.
‹ ›
Drag to see the difference · AI-generated example, not a customer project.
01 / Documented02 / Structured03 / Managed
Monitoring & proactive maintenance
Your systems.
Our radar.
We connect your IT signals into a clear picture: availability, utilisation, updates and backups, helping make issues visible early.
- Automatic alerts
- Planned updates and security measures
- Clear system health reports
Schematic animation. Monitoring covers agreed technical systems, not private content.
DTNK · SYSTEM VIEWIllustration
See the signals. Understand the connections.
Free & without obligationClarity first.
Clarity first.
Decisions second.
How is your IT doing? In a short initial check, we use our own software to review your starting point together and explain what stands out.
Request an initial check appointmentYour enquiry is not an order. We arrange the appointment and scope personally.DTNK / FIRST LOOK
You leave with clarity.
- An initial overview of your IT
- Initial findings explained clearly
- Recommendations for sensible next steps
- An understanding of how we work together
Reliability with clear commitments
The right level
of support.
Care
8 business hours
Basic monitoring, update and backup checks.
Mon–Fri · 09:00–17:00Discuss this planBusiness
4 business hours
Extended monitoring, proactive maintenance, a dedicated contact.
Mon–Fri · 08:00–18:00Discuss this planComplete 24/7
2 hours
For critical incidents with agreed on-call support and escalation.
24/7Discuss this planResponse time means the start of work, not complete resolution. Your selected plan and individual agreement determine the service scope.
Personally accountable
Understand technology.
Connect with people.
Good IT support starts with listening. We explain what matters and support you from the first conversation through to daily operations.
Soner ÖzdemirManaging Director · DTNKYour first step
Let’s get to know
your IT.
Free. No obligation. Easy to understand.