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AI tools and business data

Useful AI adoption starts with a clear decision about which data and tasks are suitable for each tool.

Know what you are sharing

Before entering business data into an AI service, check the approved use, provider terms and internal rules. Customer information, credentials and confidential material should not be shared without an appropriate basis and authorisation.

Define responsible workflows

Choose concrete tasks and decide who reviews the output. Generated answers can contain errors. Human review should reflect the impact of the decision, especially where the result affects customers or important business processes.

Start with a controlled introduction

Document approved tools, access and examples of permitted use. DTNK is preparing practical AI training covering fundamentals, privacy, prompting and automation. Training is not yet available to book; you can register interest.

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